Website Support
Managing your website while looking after your business can be challenging and time consuming, especially if you have limited technical knowledge. Working with me can minimise your trouble and you can focus on the business side of things.
I Am Here To Support With All Your Website Needs
Are you feeling stressed out and frustrated with the website technical issues that are hurting your business? Are you not happy working with your current website developer? Or did your website suddenly shut down for no apparent reason, and you need to get it back up before your important meeting or during the marketing campaign?
I am here to get the job done and load off your shoulders. Contact me so I can fix your website before it’s too late.
Website support
$60.00
Flat Price + Hourly Rate
Content uploading
Website backup
Fix styling issues
Create custom styling
Website bug fixes
Website security check
Diagnose database and hosting issues
My List Of Support Services
I will ensure your website works at its best while you focus on your business with peace of mind
01
Security updates
I will keep your website up to date with security patches and site optimisation to maintain top-notch performance and maintain your online presence sustainable and safe.
02
Plugin and theme updates
I will ensure that the plugins and theme of your website are updated to the latest version to ensure compatibility between plugins and website browsers.
03
Content updates
I can manage your website content like posting new articles, fixing styling issues, uploading product descriptions, and removing outdated information, to ensure it is relevant and accurate.
04
Backup and disaster recovery
I will create a backup copy of your website to protect it from any subsequent issues like hacking and corrupted plugins, making it easier for us to restore your working website.
05
User management
I can manage the accounts of your website to ensure each account gets the correct access level. This also includes creating and deleting user accounts, changing passwords, and cleaning up to avoid potential hacks.
06
Website fixes
I can fix websites like errors, bugs, styling inconsistency, content and page layout issues on multiple screen sizes and broken links to ensure your customers can access the website seamlessly.
An eCommerce Website Designer You Can Count On
Domain knowledge: I have the experience to handle a variety of website technical challenges, providing your business with effective support and maintenance.
Fast turnaround time: I can review your website on short notice and provide an update as soon as possible to ensure your business keeps running smoothly and avoiding delays due to technical issues.
Monthly website maintenance: I provide an ongoing website maintenance service to keep your website up to date, secure, and performing well, avoiding vulnerabilities to malicious attacks and spam.
Emergency fixes: If you have a technical issue with your website that needs immediate attention, I can provide emergency support like fixing styling issues, broken websites, messed up databases, browser compatibility issues, or hacking.
Quick response time and reliable support: I will ensure timely and reliable response time to your website support needs.
General Client Questions & Answers
Check out our answers to some of the most frequently asked questions about our Website Support & Maintenance service.
What details do you need in order to diagnose a website issue?
A briefing with the client about the issue, a description of how the issue affects the website pages, and website admin access are needed.
How do you diagnose a website with issues?
A client briefing is necessary for us to diagnose a website with problems. Styles, browser compatibility, conflicting plugins, code legacy, downtime, third party integration, or API calls may cause the problem.
To identify the root cause of the website issue, we replicate it. Once the issue is fixed, we run a couple of tests to ensure the website is functioning correctly.